Finally some good news!

I've just got a letter from the University of Cumbria, informing me, that I am going to receive a small bursary in form of their Cumbria Bursary for EU students!

This is the first response I've had from the university, since I wrote a letter of complaint to their Finance Department last month, after they tried to take out my tuition fee without warning or approval.

I discovered in October (embarrassingly when I wanted to pay for Sunday Lunch), that all my money was gone, although I had just paid money into my account. It turned out, that after two years of me paying my tuition fees myself, the UoC had decided to take two payments (a total of more than GBP 1,070) out in one go, without sending me a letter informing me of payments amounts and dates. I therefore decided to cancel the direct debit, and informed the university, that I am still in the process of applying for my student loan (which I still haven't heard from - all I know is they're assessing it) and I will therefore not make payments, until I have heard back from Student Finance.

Up until today, I still haven't received a letter about tuition fee payments, or an official response to my complaint. But I will count awarding me this bursary towards it - after all, why else would they all of a sudden send money my way?